Her Majesty’s Revenue and Customs is undergoing a major channel shift evolution and came to Orange Bus for help in implementing its digital first approach.
Digital by default
HMRC are changing the way they engage more than 50 million customers; aiming to end digital exclusion and supporting the transformation of government.
A success story of the government’s SME agenda, HMRC continue to work with Orange Bus - contracting two agile delivery teams at their Digital Delivery Centre. Our teams are helping to redesign HMRC’s services - reducing cost and complexity - and delivering better, more responsive services to customers.