How to Build Council Services Citizens can Trust

How to Build Council Services Citizens can Trust

As resources become more stretched, council staff are losing hope that meaningful change can come soon enough. Citizens end up suffering the effects. But what if smart cities could discover innovative ways to use technology to redesign their services? Are citizens willing to trust their councils if they feel understood by them? Orange Bus undertook research with 14 local authorities and the citizens they serve in order to produce this white paper. If you want to find out what it means to put citizens first when designing services, subscribe below.

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