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News and views, thoughts and opinions..

Tackling the Risks in Taxi Licensing through Digital Solutions

Working on behalf of Gateshead Council, Orange Bus carried out a digital discovery project to research how to build scalable services to best meet the needs of citizens nationally, challenge the technology market, protect privacy and security, and deliver better value for money.

by OB Insights  |  10 July 2019
Orange Bus Restructures for Next Phase of Growth

Restructure of the leadership team at a fast-growing service and experience design agency will support growth ambitions to reach a £40million revenue as the company moves deeper into the consultancy market.

by OB Insights  |  01 July 2019
5 Principles of Service Design

From co-creative to user centred, Holly and Michael outline 5 key principles for service design and discuss how these principles can be applicable to the design of any experience - whether that’s a product, service, website, app or even a physical experience.

by Holly Allison and Michael Turner  |  26 June 2019
Former Orange Bus Intern Emma Sutcliffe Wins Prestigious RSA Award

Since returning back to Loughborough to complete her degree, Emma has won the Kinneir Dufort Placement Award and the Office for Disability Issues Award of £500 as part of the Royal Society of Arts Student Design Awards 2018/19.

by Maddie Broxup  |  30 May 2019
Utility Week Live 2019: Our Key Takeaways

Digital Consultant for Orange Bus, Hannah Claytor-Scott attended the 2 day conference with an interest in what the future of customer experience looks like in the utilities sector. Here are our key takeaways.

by Hannah Claytor-Scott  |  29 May 2019
Does design have to be truly altruistic to be ethical?

Our Senior UX Consultant, Anna Rzepczynski, discusses ethical design and the definition of 'good' after spending a day at the Design Management Institute Conference 2019 in London. Take a look at her key takeaways.

by Anna Rzepczynski  |  23 April 2019
Orange Bus' round up of Smart Cities UK 2019

On February 7th, Orange Bus attended Smart Cities UK, a London-based event aimed to examine the importance of sustainable investment and the United Nations Sustainable Development Goals to shape economic and social acceleration within UK cities.

by Hannah Kaner  |  08 February 2019
My UX Design Internship Journey With Orange Bus

Emma Sutcliffe describes her year at Orange Bus as a UX Design Intern. From working on exciting projects to experiencing Orange Bus' unique company culture, see what Emma has to say.

by Emma Sutcliffe  |  30 November 2018
An exciting month for Orange Bus as 9 new recruits join digital agency

Orange Bus end the month with 9 new recruits. The new starters join teams across Dev Ops, UX, QA and Digital Consultancy as fresh projects begin to unfold.

by Maddie Broxup  |  31 October 2018
Customer Experience: Learning from everyday interactions

Orange Bus' Customer Experience Consultant, Sam Richardson, reflects on a recent everyday interaction and discusses how we can learn to appropriately and simply interact with our customers.

by Sam Richardson  |  15 October 2018
Truly smart cities need to be citizen not technology led

‘Smart Cities’ has become a major buzzword in the digital and IT industry over the past few years. Designing integrated solutions to multi-faceted problems like rising air pollution, traffic congestion, public transport ticketing and pricing would all be part of a Smart City remit and would add value to citizens and to the city.

by James Hall  |  02 October 2018
ICYMI: Our DataJam North East workshops in a nutshell

We had the pleasure of both sponsoring and attending DataJam North East last week, a two-day event hosted by DWP Digital, focussing on combining both data and design to combat challenges relating to health, child attainment and skills.

by Maddie Broxup  |  20 September 2018
Orange Bus selected as a finalist of the 2018 Engage Awards

Orange Bus are proud to announce that we have been selected as a finalist at the Engage Awards 2018 - the only customer and employee engagement industry awards in the UK.

by Michaella Fenton  |  18 September 2018
Experience From the Inside: UX for the workplace

Orange Bus' UX Director, Joanne Rigby, explains how we used UX to design our own employee experience, highlighting how this can be applied to any business wanting to do the same.

by Joanne Rigby  |  13 September 2018
DataJam North East: showcasing Orange Bus' approach to user research, innovation and delivery

We're taking part in and sponsoring DataJam North East on the 17th and 18th September. But what is DataJam and why are we involved? Read our blog post to find out.

by Maddie Broxup  |  11 September 2018
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