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Service Design Global Conference: Madrid 2017

Orange Bus’ UX Team went to the Service Design Global Conference in Madrid. The event highlights views of leaders in the sector and aims to increase collaboration in the emerging design community.

by Vicky Midson  |  14 November 2017
UX Live - Day One In a Nutshell

Orange Bus’ Innovations Team went to one of the digital design world’s biggest events - UX Live. The conference explored the culture of UX with insights into future predictions. Here are our key notes from the event.

by Steve Molesworth  |  27 October 2017
Our Take on the Latest Government Digital Thinking

Orange Bus has been doing the rounds of the biggest digital government conferences, events and gatherings in recent weeks. A handful of key themes continue to emerge - read here to find out our overview.

by Sam Manson  |  19 October 2017
Utility Week Congress 2017 - Highlights and Reflections

Orange Bus travelled to Birmingham for Utility Week Congress 2017 - an event designed to bring clarity to the latest digital challenges in the Utilities sector. Read our blog to find our review of the event.

by Aaron Yarborough  |  12 October 2017
Building Personalised Sitecore Experiences for the End-User

Orange Bus have experience using and matching content management systems to user need. In this article we give insights into Sitecore, and look at how to get the best out of its personalisation capabilities.

by Ady Collins  |  24 August 2017
Putting a Value on Customer Experience in Retail Banking

As AI, social media and mobile-first design start to dictate customer experience, banks will need to incorporate new services or risk upsetting a volatile customer journey. This blog highlights the importance of getting this right.

by OB Insights  |  18 August 2017
Embracing Discovery: An Anthropologist's View of User Research London

Orange Bus attended the User Research London conference. Here we outline our key observations- focusing on the relationships and frictions on how User Research can learn from Anthropology.

by Miriam Boyles  |  13 July 2017
Making Augmented Reality a Part of Your Service Plan

Augmented Reality (AR) can be used to support many key business areas - giving companies a chance to create fully immersive customer experiences. Here, we highlight what to focus on and how to do it.

by Futures  |  12 July 2017
Designing Services Around AI

The nature of web design is changing, with artificial intelligence opening up new possibilities for customer conversations.

by Futures  |  18 May 2017
Automated, Intelligent and Dynamic: The Future of Insurance

Insurance is an industry where the potential of transformative technologies is huge, upsetting the balance of power between brokers and direct insurers, and bringing huge opportunities for new types of customer experience.

by Futures  |  13 April 2017
Eye Tracking for Usability

As an agency with a renowned specialisation in UX, we take a fresh look at eye tracking technology at a time when it could begin to re-emerge.

by Miriam Boyles and Holly Allison  |  14 March 2017
Futures: Introducing Orange Bus' Latest Department

Orange Bus launch their new department, Orange Bus Futures, which reflects our growing position as one of the UK's most progressive centres of technological innovation.

by Futures  |  08 March 2017
Orange Bus Host 24hour Hackathon for Dog Charity

Orange Bus held a dedicated 24-hour hackathon to produce a website for Blind Dog Rescue UK (BDRUK). The charity re-houses blind and partially sighted dogs from all over Europe to rescue centres or foster homes in the UK.

by Aaron Yarborough  |  30 January 2017
Northern Digital Awards: Orange Bus Win Large Digital Agency of the Year

The Northern Digital Awards 2017, hosted by Prolific North, saw Orange Bus take another step towards becoming one of the most highly-acclaimed agencies in the UK.

by Ady Collins  |  27 January 2017
Measuring UX: Building User Experience into Strategy Metrics

User experience is now a necessity in digital production, but it isn’t always formally integrated into the metrics and KPIs which measure the impact of Product Strategy. Here we explain how it can be.

by Joanne Rigby  |  24 January 2017
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