Disrupting. Innovating. Creating value.

As leaders in service and experience design, we use a human-centred approach to innovation and digital transformation that creates lasting value for our clients.

Our clients say...

I’d choose to work with your team over any of the others – the pride, passion and knowledge they have built up for FSCS & the important work we do for our customers makes it a privilege to work with them.

Jimmy Barber Chief Operating Officer, FSCS

The interdependence, understanding and joint delivery of projects is where the relationship with Orange Bus shines - acting as an extension of our internal team.

Tony Watt Digital Engagement Manager, Teachers’ Pensions

The energy, innovation, and creativity of the Orange Bus consultants fuelled discussions and opened up our thinking about customer experience. The short time frame really focused our minds, helped up generate far-reaching ideas, and freed us of any self-conscious feelings and embarrassment, as we had no time to over-think. The session was extremely valuable.

Richard Holden Portfolio Director, Capita Customer Management

The energy, innovation, and creativity of the Orange Bus consultants fuelled discussions and opened up our thinking about customer experience. The session was extremely valuable for M&S.

Richard Holden Portfolio Director, Capita Customer Management

Thanks Orange Bus for a super productive session. It was clear that lots of prep had gone in and I’m feeling really positive. We made more progress in 5 days than we've made in 2 years.

Newcastle City Council

The quality of the outputs /deliverables has been first class. Your team are a credit to your organisation and have worked tirelessly and enthusiastically with ourselves and partners throughout this time.

Roger Abbott Digital Services Manager, Gateshead Council
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