Delivering a multi-partner discovery project
Orange Bus delivered a 10-week agile discovery project. We used multiple research methods to gain a clear picture of the current taxi licensing process, and then created a clear blueprint and business case for a set of user-centred service improvements. Activities included:
"This project has been an excellent upskilling opportunity for Gateshead Council. We have gained hands-on experience of agile service design and techniques. The team members have learnt far more from working with Orange Bus on a live project than could ever have been achieved from a traditional training course. The project has been delivered at considerable pace but we always felt included and informed through the delivery of workshops, 'show and tell' sessions and other other agile tools."
Digital Services Manager, Gateshead Council
Thank you, your message has been submitted.